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Frequently Asked Questions
How do I register?
You can register by clicking on the "Sign Up" link at the top right corner of the homepage. Please provide the information in the form that appears.Do I have to necessarily register to shop on Ecoupe?
You can add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart, they will be prompted to do so if they are not logged in.Can I have multiple registrations?
Each email address and contact phone number can only be associated with one Ecoupe account.Can I add more than one delivery address in an account?
Yes, you can add multiple delivery addresses in your Ecoupe account. However, remember that all items placed in a single order can only be delivered to one address. If you want different products delivered to different address you need to place them as separate orders.Is it possible to pay with differnent method When shopping?
Payment option are through,- Credit/Debit Card
- UPI
- Cash On Delivery
Is it secure to use My Credit/Debit Card online?
Yes,It is safe with us.Ecoupe supermarket accept order only from BrowserWhat is the meaning of cash on delivery?
Cash on delivery means that you can pay for your order at the time of order delivery at your doorstepWhat is My Account?
Yes,It is safe with us.Ecoupe supermarket accept order only from BrowserI want deactive/delete my Account ,How can i do?
My Account > GDPR > Erase Account > Submit.How can i confirm that my order was successfully placed?
You will receive a confirmation mail once your order is placed.How do i order Ecoupe?
steps are given,- Browse the site for the product you require
- Add the product to cart
- Proceed to the product
- Follow the direction on payment
How do I contact customer service?
Our customer service team is available throughout the week, all seven days from 9 am to 9 pm. They can be reached at 8157813318 or via email at support@ecoupe.inHow can I provide feedback about my shopping experience?
We value your feedback! you can leave reviews on our product pages or contact our customer support team with your comments.What should I do if I receive a damaged item?
If you receive a damaged item, please contact our customer support team within 48 hours of receiving the order. We'll guide you through the process of returning the damaged item and arranging for a replacement or refund.Do you have a newsletter? How can I subscribe?
Yes, we do have a newsletter! Subscribing to our newsletter is a great way to stay updated on the latest product releases, exclusive offers, promotions, and more. To subscribe, simply follow these steps:- Visit Our Website: Go to our website https://ecoupe.in/
- Navigate to Newsletter: Look for the "Newsletter" section. This might be located at the bottom of our homepage.
- Enter Your Email
- Click the "Subscribe" button to join our newsletter.
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